Insurance information

● Rental car insurance details

For people: 1 person limit Unlimited (does not include amount from automobile liability insurance)

Property: Unlimited amount per accident (deductible amount: 50,000 yen)

Vehicle: Maximum amount per accident, market value (deductible amount: 50,000 yen)

Personal injury: up to 30 million yen per person (limited number of people)

●About deductible amount (What is the deductible compensation system?)

1. In the event of an accident while using a rental car, the deductible amount will be the amount that the customer pays, which is approximately 50,000 yen for the property + 50,000 to 100,000 for the vehicle.

2. In order to waive the deductible amount, you can join the deductible compensation system.

*The product includes liability insurance.

3. However, please note that if you violate the law or cause an accident, if you fail to notify the police or do not have an accident certificate, you will not be covered even if you are covered by the exemption system.

●Non-operation charge (NOC)

In the unlikely event that an accident occurs in a rented car and the vehicle requires repair or parts replacement, the following amount will be reimbursed as part of the business compensation for the repair period, depending on the degree of damage, repair period, or exemption system. This fee will be accepted regardless of whether or not you are a member.

(1) If the rental car is self-propelled: From 20,000 yen

(2) If the rental car is not self-propelled: From 50,000 yen

* Even if the vehicle is returned by itself, a 50,000 yen fee may be charged in the event of a serious accident.

● Cases where insurance/compensation system is not applicable

1. The customer will be responsible for any damage that is not covered by the compensation system or that exceeds the compensation limit.

2. If the prescribed procedures such as contacting the police and our company were not followed at the time of the accident.

3. If the rental agreement is violated.

- Damage caused by nuisance (illegal) parking

- All accidents that violate traffic laws.

-Drinking and driving under the influence of alcohol

- Drug use

- Unauthorized extension

- Driving by someone other than the lessee listed in the contract or an assistant driver authorized by the lessee listed in the contract

- Driving without a license (including when the driver's license is suspended or in violation of the type of vehicle that can be driven)

- In case of settlement without permission

- When used for various tests/competitions, or for towing/backing other vehicles

-Other accidents, etc. that fall under the disclaimers stipulated in the rental terms and conditions (rental terms and conditions)

4. In cases where the disclaimer of the insurance terms and conditions of non-life insurance concluded by our company applies.

- Intentional accident

- Lost or damaged key

- Damage to property owned, used, or managed by the customer

- Unauthorized repair

5. If there is a fault in use or management.

- If the vehicle is stolen because the vehicle was parked with the key in or unlocked.

- Damage due to damage or corrosion to the vehicle body caused by poor usage.

- Dirty interior equipment

- Loss or damage of equipment (punk, burst, boil cap)

- Damage to the vehicle when driving on roads other than roads, such as coasts, riverbeds, or forest areas (accidents on roads other than maintained and managed roads)

- Damage caused by incorrect fuel type when refueling

- Maintenance costs if the wrong type of fuel is used when refueling

- Discharging the battery during use

- Even if the accident is your own fault, be sure to report it to the police or the business office.

- Please report to the office during business hours.

Compensation/insurance after the first accident
1.If the vehicle becomes unavailable

If you return the vehicle using roadside assistance after the accident has been resolved, the contract will end regardless of the number of remaining days of use.
Depending on your insurance, you may be required to pay an additional fee. (Customers are responsible for any unreasonable operation that does not take into account the condition of the vehicle.)
2.If a vehicle is available
After an accident, a ``basic deductible'' applies to insurance. If a second accident occurs, there will be charges that you will have to pay.
Re-insurance is an option after your first accident.
In the case of re-enrollment, the remaining days of use from the time of the accident will be calculated and the amount will be applied after the customer is informed of the amount. Payment can be made at the time of return.
The above is optional, but re-enrollment is recommended.

However, in the case of a single accident, a maximum of 50,000 yen(Alphard 100,000 yen)) will be incurred when the vehicle is repaired.
① Self-inflicted accidents are accidents in which the rental car collides with a wall or other object due to own driving error, resulting in damage.
②A hit-and-run is an accident in which a customer parks their car in a parking lot, returns later, and an unknown car collides with the rental car before fleeing. Unless there is a surveillance camera, there is no way to know who caused the accident, so it is considered an isolated accident.
In this case, even if you subscribe to NOC compensation, you will have to pay a co-payment (50,000 yen (Alphard 100,000 yen))!