080-8562-8293 Okitour customer center

Insurance information

Information for insurance of KoiKoi rent a car

Insurance information

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Basic compensation is included in the fee.

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Liability Coverage:

  • Bodily Injury: Unlimited per person
  • Property Damage: Unlimited per accident (Deductible: 50,000 yen)
  • Vehicle Damage: Unlimited per accident (Deductible: 50,000 - 100,000 yen)
  • Personal Injury Protection: Up to 30 million yen per person (limited to vehicle capacity)

Non-Operation Charge (NOC) In case an accident occurs with the rented car and repair or part replacement is necessary, the following amounts will be charged regardless of the extent of the damage, repair period, or whether the deductible system is applicable:

  1. If the rented car is drivable: from 20,000 yen
  2. If the rented car is not drivable: from 50,000 yen
    • Even if the car is returned in a drivable condition, 50,000 yen may be charged for serious accidents.

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Wide Coverage can be added for 1,100 yen/day.

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Liability Coverage:

  • Bodily Injury: Unlimited per person
  • Property Damage: Unlimited per accident (Deductible: 0 yen)
  • Vehicle Damage: Unlimited per accident (Deductible: 0 yen)
  • Personal Injury Protection: Up to 30 million yen per person (limited to vehicle capacity)

Non-Operation Charge (NOC) In case an accident occurs with the rented car and repair or part replacement is necessary, the following amounts will be charged regardless of the extent of the damage, repair period, or whether the deductible system is applicable:

  1. If the rented car is drivable: from 20,000 yen
  2. If the rented car is not drivable: from 50,000 yen
    • Even if the car is returned in a drivable condition, 50,000 yen may be charged for serious accidents.

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Safety Wide Coverage (+NOC) can be added for 1,100 yen/day.

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Liability Coverage:

  • Bodily Injury: Unlimited per person
  • Property Damage: Unlimited per accident (Deductible: 0 yen)
  • Vehicle Damage: Unlimited per accident (Deductible: 0 yen)
  • Personal Injury Protection: Up to 30 million yen per person (limited to vehicle capacity)

Non-Operation Charge (NOC) In case an accident occurs with the rented car and repair or part replacement is necessary, the following amounts will be charged regardless of the extent of the damage, repair period, or whether the deductible system is applicable:

Safety Wide Coverage exempts NOC payment.

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When the vehicle is usable

Cases where insurance/compensation system is not applicable:

  1. Damages not covered by the compensation system or exceeding the compensation limit are the customer's responsibility.
  2. If the prescribed procedures, such as contacting the police and our company from the accident scene, were not followed.
  3. In case of violation of the rental agreement:
    • Damages caused by illegal parking
    • All accidents involving traffic violations
    • Drunk driving or driving under the influence of alcohol
    • Drug use
    • Unauthorized extension
    • Driving by someone other than the renter or authorized additional driver listed on the rental agreement
    • Driving without a license (including during a license suspension period or driving a vehicle type not permitted by the license)
    • Unauthorized settlements
    • Using the car for tests or competitions, or for towing or pushing another vehicle
    • Other exclusions specified in the rental agreement
  4. If the exclusions in the insurance policy contracted by our company apply:
    • Accidents caused intentionally
    • Loss or damage of keys
    • Damage to personal belongings owned, used, or managed by the customer
    • Unauthorized repairs
  5. If there was negligence in usage or management:
    • Theft due to parking without removing the key or locking the car
    • Damage or corrosion caused by poor usage
    • Interior damage
    • Loss or damage of equipment (puncture, burst, wheel cap)
    • Damage caused by driving on non-maintained roads such as beaches, riverbeds, or forests
    • Damage caused by refueling with the wrong type of fuel
    • Maintenance costs if the wrong fuel is used when refueling
    • Battery discharge during use
    • Report to the police and the rental office for self-inflicted accidents, even if minor
    • Report to the rental office within business hours (9:00 to 19:00)

When the vehicle is unusable

After accident processing, if the vehicle is returned using road service, the contract will be terminated regardless of the remaining rental period. Depending on the insurance you have subscribed to, additional costs may apply. (You are responsible for any damage caused by unreasonable operation without considering the vehicle's condition.)

After an accident, "basic deductible" applies. If a second accident occurs, you will incur charges. Re-enrollment in insurance is possible after the first accident. In case of re-enrollment, the amount will be calculated based on the remaining rental period from the time of the accident and will be notified to you. Payment can be made upon return.

Re-enrollment is optional but recommended.