Rental car FAQ

If you may be late, please contact our shop or reservation center. If you late more than an hour for your departure time without any contact, your reservation may be cancelled.

On the day, don't forget ①Driver's license of the drivers, ②methods of payment.

You must contact our shop or reservation center if you want to change your return time. We will check our reservation status and let you know if you can change it or not.

In case of an accident, please take the following three actions as soon as possible. It includes important procedures to apply for insurance and compensation.
 (1) Relief for the injured is the most important thing. First of all, please help the injured. After that, please move your rental car to a place that won't interfere with other traffic as soon as possible.
 (2) Reporting to the police and reporting to the police are both responsible for the perpetrators and victims. I will need an accident certificate at a later date, so please take the necessary procedures. 
(3) Communication with stores and reservation centers Please make sure to contact the store or the reservation center after preparing the rental car contract. 

Not all drivers are granted one time. If you present your driver's license as a driver at the time of rent, you will be covered by the same insurance and compensation as the borrower for a total of once during the rental period. However, as with borrowers, there are cases where insurance and compensation systems do not apply, so please check the answers to the below frequently asked questions.

If the accident site has not followed the necessary procedures, such as you have not contacted the police at the scene of the accident and violated the terms and conditions of the contract. In the event that the insurance terms are not covered by the disclaimer or payment is excluded, there is a failure to use or manage.

If a customer is involved in an accident and needs to repair a rental car, it is part of the business compensation during the repair period. Regardless of the extent of the damage or the time it takes to repair it, you will pay for your car.

Yes. Credit cards are available for VISA, MasterCard, and Ginza.

Yes, you can. The Shuttle bus is run from the NAHA airport to the office. This service is only available in the Naha shop. 
Shuttle runs from 8:30 to 19:00.

In our company you basically can select the car class. Car type cannot be specified.

Anyone can make a reservation even he/she will not drive the day. However, please check with the representative driver, as you must specify who will be driving on that day.

Anyone who is drunk, hasn't paid rental fee in the past, havs been several other violations etc...

Sorry. We cannot lend cars to who don't have a formal driver's license. Please! make sure you don't forget.

Sorry. You cannot rent a car with a temporary driver's license.Also, After the driver with a formal driving license rented a car , It is strictly forbidden for a person with a temporary license to drive a car. In case a driver who drives with tenporary license causes an accident while driving, we refuse to apply the insurance and compensation system.(It will be a burden for those who have a full temporary license.)

If you have a driver's license, there is no age limit to renting a car.

Yes. (You can either prepare your own beginner's mark or rent it from our company.）

렌트카 회사에서 반납시 휘발유를 채워서 반납하지 않으면 시가보다 상당히 높은 금액으로 청구가 됩니다.

반납하시기 전에 가까운 주유소에서 주유 후 반납하시기 바랍니다.

그리고 꼭 마지막 주유소에서의 영수증을 챙겨가시기 바랍니다.

꼭 출력해 가시지 않으셔도 고객님의 이름으로 수속이 가능하므로 바우처의 출력이 필수는 아닙니다.

다만 예약 내역의 확인 및 신속한 업무 처리를 위해서 출력하여 가시길 권해 드립니다.

네. 초보자라 할지라도 운전면허증과 국제운전면허증만 있으시면 운전이 가능합니다.

단 초보자이실 경우 아래와 같은 초보자 마크를 붙이셔야 합니다.

초보자 마크 스티커는 현지에서 렌트카를 빌리실 때 직접 요청하셔야 하며, 재고가 없을 경우도 있으니 이점 양해 부탁드립니다.

차량인원을 초과하여 탑승했을 경우 사고발생시 어떠한 보험도 적용되지 않으므로, 반드시 탑승인원수를 지켜주세요.